Questions for a UX Researcher interview
My background is in design and although I was exposed to a few Human-Computer Interaction courses in grad school, I found myself hiring for a UX Research Intern to evaluate our customer journey — from awareness of our solution to becoming a customer — as a Marketing/Design effort.
I looked up job openings for UX Researchers and, as you would imagine, they were primarily focused on the product side. I also looked up interview questions for UX researchers, since I wasn’t one, I really needed some guidance on what to even ask the candidates in these interviews. Thankfully someone had posted questions that were asked in UX interviews at Google and Facebook. I took some of them and threw in a few of my own.
These are the questions I asked in my phone interviews with students in UX/HCI graduate programs:
What are you looking to do with HCI degree?
How would you conduct user interviews if you were trying to test a particular interaction?
How do you know if you are asking the right research questions for a project?
Do you have experience talking to customers/subjects?
Are you comfortable designing and conducting research on your own?
Can you analyze, communicate and present the results of your research?
What do you find is the most challenging part of research projects?